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WhatsApp Module for Modern Marketing & Customer Communication

Seamless automation, personalized campaigns and central inbox - all in one module for maximum impact.

Anni Wild avatar
Written by Anni Wild
Updated over 2 weeks ago

1. Introduction: WhatsApp as a business channel

WhatsApp has long been more than just a private communication channel. With the JUNE WhatsApp module, the popular messenger becomes a powerful tool for marketing, sales and customer service. From lead generation to conversion optimization.


2. Main functions at a glance

Signup

Customers can simply register for WhatsApp communication using a link or QR code. Ideal for use on landing pages, in emails or even print materials.

Template & campaign editor

Create reusable templates and manage your marketing messages centrally. Thanks to dynamic placeholders, buttons and previews, each message can be customized. Templates can be published directly to Meta.

Campaign Management

Send targeted marketing campaigns to mailing lists. Be supported:

  • A/B tests for performance optimization

  • Sequences for multi-stage campaigns

  • Personalization for individual customer approach

Automation

With automation triggers such as "On Subscribed" or "Message Button Clicked", you can create fully automated flows. Whether welcome message, HR flow or transaction message - everything runs automatically, but personally. Favorable message types for active users are also supported.

Inbox

A single place for all customer inquiries. Active users (last 24h) appear automatically - for direct dialog with customers. All relevant data is visible: message history, turnover, tags and more.

Multichannel Subscriber Lists

Use existing email distribution lists for WhatsApp campaigns at the same time. This improves segmentation, relevance and reach - without duplicate maintenance.


3. Omni-Channel Marketing & E-Commerce Integrations

Central control

All communication channels run via the JUNE cloud - WhatsApp integrates seamlessly. Existing customer segments and subscriber data can be reused.

E-Commerce functions

  • Suggestions for suitable products

  • Automated messages in the event of shopping cart abandonment

  • Pre-filled shopping carts directly via WhatsApp


4. Use cases

  • Notifications: e.g. order confirmations, shipping information

  • Customer service: real-time chat with active users

  • HR flow: automatic qualification of applicants

  • Lead generation: QR code on print material, simple registration

  • Marketing: Higher interaction rates than with email - ideal for targeted campaigns

  • Sales: Individual offers and follow-ups

  • Feedback: Obtain customer reviews easily

  • Appointment booking: Automated booking process via chat


5. Vorteile auf einen Blick

  • Efficiency: Automated, targeted communication

  • Personalization: Direct approach with individual content

  • Conversion optimization: recovery of abandoned purchases

  • Data centralization: All customer information in one platform

  • Reputation management: automated sending of evaluation requests

  • Seamless integration: existing processes and systems can continue to be used


6. Pricing & Testing

The WhatsApp module is part of the JUNE Suite and costs per message (plus meta charges).

Test now: Book your personal introductory appointment and make sure you get started:

  • 14 days free trial period

  • Personalized onboarding & setup

  • Cancelable at any time


7 Conclusion: WhatsApp becomes a business booster

The JUNE WhatsApp module combines reach, personalization and automation in one central platform. For modern companies that want to reach their customers on the channels that are actually used - quickly, efficiently and in compliance with data protection regulations.

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