Service emails, also called transactional emails, are automated emails such as registration confirmations, invoices, order, or shipping notifications. These can be used in addition for product evaluation or cross sellings.
Integrate Existing Store System with JUNE.
In order to send service emails via JUNE, the JUNE Cloud needs to know which customer performed an action. This requires an integration with your store system. We already offer numerous integrations, such as to Shopify, Shopware and Magento.
🔎 Shopify
🔎 Magento
Create Service Mail
Use the email editor to create the service mail.
Navigate to Emails in the left sidebar.
Do you want to create a new email or use an existing one as a template?
To create a new email, click Create in the top right corner.
To use an existing email as a template, open it in the editor, then click Save As > Save as New Email in the top bar; fill in the three fields, Title, Subject, and Project, and click Submit.
Create your desired service email in the editor – also use related articles for support:
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Example of an order confirmation:
Create Automated Workflows
The next step is to create an automated workflow so that the service emails are sent automatically to the right user at the right time.
As soon as a workflow is started by a trigger (e.g. an order), JUNE automatically executes the subsequent automations - for example, an order confirmation, an invoice or a voucher code is sent and a data record in your CRM is updated.
Navigation to the Workflows
Navigate to Automations in the left sidebar.
Select the desired list.
We Support You With the Workflow Creation
We are already working on pre-made automation workflows that you can easily select and use in JUNE in the future. Until we can provide the most common workflows as templates in JUNE, we will be happy to support you personally in creating your individual workflows.
In free workshops, we will show you how you can optimally automate your processes with JUNE. Together, we will develop the solutions you need and help you to utilize the full potential of our software for your day-to-day work.
Making an Appointment
You can choose a date for your personal workflow workshop here. We look forward to supporting you!