Our lists are used not only for email lists (recipient lists; subscriber lists), but also for product lists, blog & social media feeds as well as other custom lists and automated processes. Before you use automations, you first need to create a list that can be accessed by the action.
💡 In the best case, you only need one list, in which you can work with segments and filters. More about this here.
Create a Subscriber Database
Go to Data Platform in the left sidebar.
Click Create in the top right corner.
Select the type of database you want.
For example, if you want to use the list to send a newsletter to multiple email addresses, select Email Contacts.
Then give the database a suitable name.
Now you can configure the database extensively.
Explanation of each Tab
Once you have selected a database, you have the possibility to configure it. Use the tabs shown above to make the desired settings.
Data
Here you can see the data collected in the created database. All of your subscribers are listed here. You can edit individual records and view their activities and the emails sent so far.
Automations
This tab leads you to the Workflow Builder, where you can create automated processes and customer journeys.
Settings
Here you can find all preconfigured & user defined database fields, which should be stored in the database. You cannot delete or edit the preconfigured fields. Create user-defined list fields if required, after further setting options. Using fields, the information of your users will be stored and listed in a structured way.
💡 It is useful to create all desired list fields before filling the list.
In addition, the following settings can be edited:
Database name: Name of the database
Active: Sets the entire database active or inactive. If the database is inactive, actions and campaigns are disabled.
Public Create Entry: Select whether a record may be created externally, for example by your users.
Public Update Entry: Select whether the data may be edited from outside, for example by your users.
Public Read Entry: Select whether the data may be read from outside, for example by your users.
💡 For e-mail contact databases, public reading of the entire database is always prohibited. Here it is only possible to read a specific entry via the ID.
Update existing collects: If this option is enabled, users can subscribe to the database again and the existing entry will be updated. If this option is disabled, the user will receive an error message that, for example, their email address already exists.
Related Data Label Field: Determines in Related-Data which field is used for the label. For forms, this field is also used to determine the display name for auto-generated dropdowns/selects.
Database Entry Limit: Set a limit of entries within this database.
Database Limit Field: Choose which field shall be used for limiting.
API
Here you can find the documentation of our database API. You also have the possibility to test the endpoints interactively to integrate them more efficiently into your application.
For each endpoint, you will find a button on the right side, where you can edit the request and test it with the send button. In the Response text field, the server response is displayed in the form of JSON.
IMAP Inbox
In the IMAP inbox, you will find the replies, as well as the soft and hard bounces for the particular email contact database.
The IMAP inbox will only work if you add an IMAP domain for the special sending address in the administration.
💡 This is particularly relevant for cover letters, as here you have the opportunity to make personal contact after an automated email.
Set up IMAP domain
To enable receiving replies and bounces, please follow these steps:
Navigate to Administration in the left sidebar.
Select IMAP Domains from the top menu bar.
Click on the Add button.
Now enter the data of your IMAP domain and click Save.
Now you can see your inbox in the respective email contact database.
Further Steps and Information